Welcome to Forus! We’ve Launched Our New Lighting E-commerce Store Find Your Perfect Light with Exclusive Offers

Welcome to Forus! We’ve Launched Our New Lighting E-commerce Store Find Your Perfect Light with Exclusive Offers

Welcome to Forus! We’ve Launched Our New Lighting E-commerce Store Find Your Perfect Light with Exclusive Offers

Cancellation Policy

When can you cancel an order?


* You can cancel an order only till the time the order is not shipped. Order cancellation will not be allowed after shipment of order.


Will a cancellation request have any implication on you?

* There will be no cancellation charges or processing fees for the customer upon order cancellation. When do you get a refund for the cancelled order?

* If the payment was made by “Credit/ Debit Card”, “Net-Banking” and “Digital Wallets”, we will refund the money in your respective payment account. Typically, refunds are processed in between 7- 10 working days after the order is marked as cancelled.

* Please note that we depend on the credit card issuing bank to ensure refund into your account. We only control release of funds from our side, there is little we can do in case there is a delay from the bank’s end.

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